Extras & Terms

Extras & Terms

The Kristiania will be happy to put together an individual package for you. However, all bookings are subject to a few terms and conditions.

All our offers and specials are subject to availability on time of booking. The rates are per room per day including breakfast. Single occupancy on request. All taxes (VAT of 10%) and services are included (with the exception of the local "Kurtaxe" charge of Euro 2.40 per person per day). No refund will be made for unused services. All rates are subject to alterations.

Half-board surcharge. Euro 60 per day and person.

Single occupancy. 20% reduction on the room rate on time of booking (with the exception of single rooms or during the peak season).

Extra bed. The cost of an extra bed in the room is Euro 190 per day and person including à la carte breakfast.

Additional children's bed. The costs are between Euro 65 and Euro 150 per day and child depending on the age of the child and the season including à la carte breakfast.

Reservation guarantee.
The room reservation is confirmed after a payment of a 50% deposit (100% deposit for bookings during our peak season). Please send us your return confirmation with the number and expiry date of your credit card within 48 hours. We will then charge your credit card with 50% of the cost of the booking as a deposit. Alternatively, you can secure your reservation through a bank by transferring a deposit of 50% of the price of the booking to our with Raiffeisenbank Lech:
IBAN: AT15 3744 9000 0001 4472
Routing Code: 37449

Cancellations. You may cancel - in writing - your reservation free of charge up to 31 days prior to your arrival date. If we receive a cancellation between 30 and 16 days prior to the arrival date, we will charge 50% of the total price of the booking (in other words deposit will not be reimbursed). Cancellations made after this time or non-appearance, late arrival or early departure will be charged at 100% of the total price of the booking. No cash refund can be made for unused services.

Christmas, New Year and Half-Term Cancellations. Half-Term: 15th February - 25th February 2020, Christmas and New Year: 19th December 2020 - 09th January 2021, Half-Term: 13th February - 21st February 2021
Cancellation - in writing - is possible free of charge up to 91 days prior to the arrival date. 50% of the total price of the booking will be charged for cancellations up to 61 days prior to the arrival date, and 100% of the total price of the booking will be charged for cancellations within 60 days of the arrival date.

Check-in & check-out. Your room will be ready for you from 3 pm on the date of arrival and up to 12 noon on the departure date.

Valet Parking. The Kristiania has no front-of-hotel parking. We will be happy to reserve a space in the garage for you at a fee of Euro 25 per day and take care of parking your car.

Transfers. We will be pleased to help you organise and book a transfer from the hotel to the station or airport.

Dogs. Euro 45 per dog per day (not including food). Well-behaved dogs are welcome in all our rooms and are permitted in the reception hall, on the sun terrace and in the Kaminzimmer. Dogs are not permitted in the restaurant.

Dresscode. We kindly ask our guests to dress elegantly for dinner in keeping with the atmosphere of the restaurant.

Smoking. We must ask you to refrain from smoking in all rooms and areas of the Kristiania. Smoking is permitted on the sun terrace.

External Service Charge
. We charge a 5% processing fee on all external non-hotel services, e.g. transfers, ski passes, ski school and similar services.

Travel Offices and Agents. 8% commission on the quoted room rate if a 50% deposit is made on time of booking and full payment 30 days prior to the guest's actual arrival date is received.