Health & Safety Protocols

We offer travel protection with a 100% refund guarantee up to 48h prior arrival in case of government travel bans in connection with Covid-19. We highly recommend you to include medical insurance for any unexpected Covid-19 related or general health challenges. Our team is fully vaccinated. 

The health and safety of our guests is our number-one priority. We are committed to upholding the highest safety standards, while providing world-class hospitality and a seamless travel experience. We are in close contact with all of our partners and our government to ensure that they are committed to the health and comfort of our guests by practicing enhanced disinfecting procedures, respecting social distancing and testing guidelines, and remaining as low-contact as possible. For more information and questions about specific protocols that have been put into place to make your trip as safe as possible, as well as entry/exit requirements for Austria, please contact our team at 

Alternatively, please contact the Tourism Infoline of the Federal Ministry of Tourism on 0043 - 1 / 71100-605597.

Find here a summary of all the resources and measures in place to ensure a carefree, and above all, safe holiday for you in Austria. The State of Vorarlberg and its tourism partners have put together a comprehensive winter strategy. Also the municipality of Lech and the lift company, Ski Arlberg are carefully prepared for winter 2022/23.


The Austrian health system is one of the best in the world by international standards. Visitors of Lech have two general practitioners and the pharmacy in Lech available to them. Both doctors can do daily antigen tests, tests in the hotel are also possible.

General practitioner & pharmacy
Tel .: +43 5583 2032
Mobile: +43 699 17713000

General practitioner & pharmacy
Tel .: +43 5583 3300
Mobile: +43 664 1009344


Kristiania Lech has been certified with GBAC STAR™ Facility Accreditation. The GBAC STAR™ certification program is based on quality management system principles and relies on comprehensive training upholding the highest standards of cleanliness for colleagues and guests. The GBAC STAR™ accreditation program is based on quality management system principles and relies on comprehensive training upholding the highest standards of cleanliness for colleagues and guests.

About GBAC, a Division of ISSA 
Composed of international leaders in the field of microbial-pathogenic threat analysis, mitigation, response and recovery, the Global Biorisk Advisory Council (GBAC), a Division of ISSA, provides training, guidance, accreditation, certification, crisis management assistance and leadership to government, commercial and private entities looking to mitigate, quickly address and/or recover from biological threats and real-time crises. The organization’s services include biorisk management program assessment and training, Forensic Restoration® response and remediation, the GBAC STAR™ facility accreditation program, training and certification of individuals and consulting for building owners and facility managers. For more information, visit

About ISSA 
With more than 9,300 members—including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners and associated service members—ISSA is the world’s leading trade association for the cleaning industry. The association is committed to changing the way the world views cleaning by providing its members with the business tools they need to promote cleaning as an investment in human health, the environment and an improved bottom line. Headquartered in Northbrook, Ill., USA, the association has regional offices in Mainz, Germany; Whitby, Canada; Parramatta, Australia; Seoul, South Korea; and Shanghai, China. For more information about ISSA, visit or call 800-225-4772 (North America) or 847-982-0800.

Contact & Updates

Please note that the information given can change at any time. Naturally, we always try to communicate the latest information to our guests. Here you will find the current information on the travel regulations for Austria and the Dashboard Vorarlberg.

The Kristiania prevention concept and protocol can be viewed at any time in the hotel. The Kristiania team is also always available to answer your questions. Our specially trained expert for everything to do with COVID-19, hygiene and safety is Mr. Matthias Kolle (Tel: +43 5583 256158 Email: