NICE TO KNOW

The Kristiania will be happy to put together a personal tailor made package for you. However, all bookings are subject to a few terms and conditions.

Rates & Offers

All our offers and specials are subject to availability on time of booking. The rates are per room per night including our fully catered – all in - edition package. Single occupancy on request. All taxes (VAT of 10%) and services are included (with the exception of the local "Kurtaxe" charge of Euro 3,80 per person per day from 15 years on). No refund will be made for unused services. All rates are subject to change.

 

Single occupancy

On request only 20% reduction on the room rate on time of booking (with the exception of peak season).
 

Additional children's bed

The costs are between Euro 65 and Euro 180 per day and child depending on the age of the child including our fully catered – all in – concept.
 

External Service Charge

We charge a 5% processing fee on all external non-hotel services, e.g. transfers, mountain guides, babysitters and similar services.

Check-in & check-out

Your room will be ready for you from 3 pm on the date of arrival and up to 12 noon on the departure date.
 

Transfers

We will be pleased to help you organise and book a transfer from airport or train station.

Dresscode

We kindly ask our guests to dress elegantly for dinner in keeping with the atmosphere of the restaurant.

Travel Offices and Agents 

We do grant a commission on the quoted net room rate (=gross rate minus VAT) if a 50% (100% for advance purchase rates) deposit is made on time of booking and full payment 31 days prior to the guest's actual arrival date is received. If you are a travel adviser or concierges service, please do ask for details.

Concept Private Edition – Unlimited Gastronomy

We do offer a fully catered – all in - concept including all meals as well as premium wine and drinks all day long. You normally can find this kind of concept in private villas and chalets. Spa treatments and massages, external services (eg. transfers, mountain guides, babysitting) as well as our rarity wine and drinks list is excluded. Please do ask for our “typical day at Kristiania Edition” to whet your appetite for your Kristiania summer lifestyle.

Extra bed

The cost of an extra bed in the room is Euro 210 per day and person including our fully catered - all in - concept.
 

Reservation guarantee

The room reservation is only confirmed after a payment of a 50% deposit (100% deposit for non refundable advance purchase bookings). Please send us your return confirmation with the number and expiry date of your credit card within 48 hours. We will then charge your credit card with 50% (100% for advance purchase rates) of the cost of the booking as a deposit. Alternatively, you can secure your reservation through a bank by transferring a deposit of 50% of the price of the booking to our with Raiffeisenbank Lech: IBAN: AT15 3744 9000 0001 4472; BIC/SWIFT - Code: RVVGAT2B449; Routing Code: 37449
 

Health and Safety

Our number one priority remains the health of our team and our guests. We are implementing all top safety measures, procedures and protocols in compliance with WHO and the Austrian Ministry of Health and our network of hotels sharing best practices. Safety Information Lech (Covid-19)
 

Valet Parking

The Kristiania has no front-of-hotel parking. We will be happy to reserve a space in the garage for you at a fee of Euro 35 per day and take care of parking your car. Valet Parking is included in our fully catered summer edition concept.
 

Dogs

Euro 55 per dog per day (not including food). Well-behaved dogs are welcome in all our rooms and are permitted in the reception hall, on the sun terrace and in the Kaminzimmer. Dogs are not permitted in the dining hall.

Smoking

We do ask you to refrain from smoking in all rooms and areas of the Kristiania. Smoking is permitted on the sun terrace, garden and Schanigarten.

Cancellation & More

You may cancel - in writing - No cash refund can be made for unused services. Our flexible rates require a 50% deposit at the time of booking. Final payment is due upon departure. You may cancel / modify your reservation free of charge up to 31 days prior arrival date. In case of cancellation / modification between 16 – 31 days prior arrival date the 50% of the total booking amount will be charged as cancellation fees. For cancellations / modifications within 15 days prior the arrival date, no show or early departure full cancellation fees apply.

 

Peak Season (Dec 20 - Jan 06, 23 and Feb 11 - Feb 26, 23): Our flexible rates require a 50% deposit at the time of booking. Final payment is due 61 days prior arrival day. Guests may cancel / modify their reservation free of charge up to 91 days prior arrival date. In case of cancellation / modification between 61-91 days prior arrival date the 50% of the total booking amount will be charged as cancellation fees. For cancellations / modifications within 60 days prior the arrival date, no show or early departure full cancellation fees apply. 

 

Our non refundable, advanced purchase rate and last minute offer require a 100% deposit at the time of booking and in case of cancellation / modification full cancellation fees apply.

 

Seasonal offers require a 100% deposit at the time of booking. You may cancel / modify your reservation free of charge up to 31 days prior arrival date. In case of cancellation / modification between 16 – 31 days prior arrival date the 50% of the total booking amount will be charged as cancellation fees. For cancellations / modifications within 15 days prior the arrival date, no show or early departure full cancellation fees apply. 

Tip. We do offer travel protection with a 100% refund guarantee up to 48h prior arrival in case of government travel bans in connection of COVID-19. This means we will refund 100% of the deposit. In addition, effortless COVID-19 express testing is available at the hotel. Please do ask for details. Health issues of yourself or family member are not covered in our travel protection and we highly recommend a medical travel insurance.